Why We Don’t Share Client Names, References, or Photos of Residential Homes Or: How Simon Managed to Keep His Nose Out of Other People’s Business
Why We Don’t Share Client Names, References, or Photos of Residential Homes
Or: How Simon Managed to Keep His Nose Out of Other People’s Business
At Beartooth Cleaning, people occasionally ask us for references.
Can they call one of our clients?
Can we give them a phone number?
Can we show photos of private homes we’ve cleaned?
The answer is usually:
Nope.
Not because we’re hiding anything.
Because our clients hired us to clean their homes, not recruit them into our sales department.
Imagine This Scenario
Imagine one of our clients called and said:
“Hey Charlene, can you give my phone number to a complete stranger so they can ask me questions about your cleaning company?”
Most people would immediately say no.
We would too.
Our clients didn’t hire us so they could spend their afternoons answering phone calls from people they’ve never met.
That’s a strange arrangement when you think about it.
“Hi, sorry to bother you during dinner. I found your number through your cleaning company and wanted to discuss dusting techniques.”
Nobody wants that conversation.
Not even Simon.
And Simon once spent twenty minutes arguing with a lawn chair.
We Don’t Treat Homes Like Marketing Material
A lot of companies love posting photos of homes.
We understand why.
Before-and-after photos are satisfying.
People like seeing dramatic transformations.
But residential homes aren’t movie sets.
They’re personal spaces.
They’re where people live.
They’re where kids leave backpacks.
Where dogs hide tennis balls.
Where somebody has a junk drawer that could probably qualify as a historical landmark.
Those spaces belong to our clients.
Not to us.
If you hire Beartooth Cleaning, our goal isn’t to turn your living room into social media content.
Our goal is to clean it, lock the door, and quietly disappear like cleaning ninjas with better insurance.
Airbnbs Are Different
Vacation rentals are a little different.
Those properties are businesses.
Owners often want photos shared because they’re actively promoting their property.
A beautiful cabin, a cozy bedroom, or a deck with mountain views helps them attract guests.
That’s completely different from posting photos of somebody’s personal residence.
Different purpose.
Different expectations.
Different rules.
Even Simon understands the difference.
Mostly because he once tried listing Lint Eastwood’s dust bunny burrow as a vacation rental and received several complaints about the housekeeping.
The Best Compliment We Can Receive
The best compliment we can receive isn’t a five-star review.
It’s not a Facebook comment.
It’s not even a referral.
The best compliment we can receive is trust.
The trust to hand us a key.
The trust to let us into a home when nobody is there.
The trust to know we’ll treat that space with respect.
That’s a pretty big deal when you think about it.
People are literally handing us access to one of their biggest investments and saying:
“Please don’t make this weird.”
We take that responsibility seriously.
Our Promise
We won’t hand out your phone number.
We won’t send strangers to call you.
We won’t post photos of your residential home without permission.
We won’t treat your private space like advertising.
And we definitely won’t be posting photos of that mystery closet you’ve been meaning to organize since 2017.
Some secrets are safe with us.
Because when you hire Beartooth Cleaning, you’re not just hiring a cleaning company.
You’re hiring people who understand that trust matters.
The best cleaning companies leave behind clean homes.
The great ones leave behind peace of mind.
And if Simon ever starts handing out client information, we’ll take away his clipboard, his banana phone, and probably his stop whistle too.
That seems fair.
Looking for a Cleaning Company You Can Trust?
Beartooth Cleaning of Red Lodge, LLC has been helping homeowners, vacation rental owners, and businesses since 2009.
📞 406-426-1494
🌐 www.beartoothcleaning.com
Licensed • Bonded • Insured


Comments
Post a Comment